iHome ID38SVC Manuel D’Utilisation

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Unit does not turn on AC adaptor isn't plugged into a working wall 
socket or not plugged into the power supply 
jack on back of the unit
Plug the AC adaptor into a working wall socket and plug the connector 
into the power supply jack on the unit
Unit requires a reset
If unit is plugged in and doesn't respond,  try resetting the unit by 
following these steps:
a)  remove iPhone/iPod/iPad from dock
b)  unplug unit  from power source
c)  remove back up battery
d)  wait a few minutes, then restore battery and resume use
iPhone/iPod/iPad is not docked properly
iPhone/iPod/iPad is not docked properly
Remove your iPhone/iPod/iPad from the dock and check for 
obstruction on the connectors in the dock and on your 
iPhone/iPod/iPad. Then reseat it in the dock.
Battery Low icon 
always flashing
Battery is weak
Replace with new battery
Battery was not installed properly
Check to make sure the + side is facing outwards
iPhone/iPod/iPad 
does not respond to 
the unit/iPod is 
playing but no sound 
comes out 
iPhone/iPod/iPad is not docked properly
Remove your iPhone/iPod/Pad from the dock and check for obstruction 
on the connectors in the dock and on your iPhone/iPod/iPad. Then 
reseat it in the dock.
Your iPhone/iPod/iPad software is too old
Upgrade software on your iPhone/iPod/iPad via iTunes on your 
computer
iPhone/iPod/iPad is locked up/plays but no 
sound comes out
Check the volume setting. Make sure your iPhone/iPod/iPad is 
working properly before docking into the unit. Please refer to your 
iPhone/iPod/iPad manual for details. See above for software 
upgrade information.
You may need to reset your iPhone/iPod/iPad. Refer to your 
iPhone/iPod/iPad user guide for details on how to perform a reset.
Using 1
st
 or 2
nd
 generation iPod, iPod 
Shuffle or other devices.
Unit cannot control those iPod models or other devices.
iPhone/iPod/iPad 
didn’t charge up
Remove your iPhone/iPod/iPad from the dock and check for 
obstruction on the connectors in the dock and on your 
iPhone/iPod/iPad. Then reseat it in the dock.
iPhone/iPod/iPad is locked up/ frozen
iPhone/iPod/iPad battery has problem
Please make sure your iPhone/iPod/iPad/iPad is working properly 
before docking into the unit. Please refer to your iPhone/iPod/iPad 
manual for details.
Time sync didn’t 
work 
iPod models such as iPod mini, iPod 
classic do not support time sync function
Make sure you are using an iPad, iPhone or recent iPod touch. If not 
available, set time manually (see page 5).
12
Troubleshooting
Solution
Symptom
Possible Problem
No sound from unit
Volume is set too low on unit
Make sure volume is turned up
Move unit away from potential sources of external interference such as 
computers, modems, wireless devices (routers) or fluorescent light.
Unit/iPhone/iPod/iPad 
performance is erratic
The unit is reacting to external interference
Unit doesn’t respond
P14
3/12/2012