England's Stove Works 60-SHUHLP Manuel D’Utilisation

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PROBLEM 
 
 
       POSSIBLE CAUSE  
 
     SOLUTION 
 
Pilot will not stay lit.  
 
Altitude is above 4000 ft.; ODS sensor   
 
    requirement 
for 
air 
not 
satisfied.
→ 
 
Altitude is too high. 
 
    Defective 
thermopile.
→ 
  *Replace 
thermopile. 
 
    Pilot 
orifice 
may 
be 
clogged.
→  
 
*Clean out pilot orifice. 
 
    Defective 
valve 
magnet.
→ 
  *Replace 
valve. 
 
“ODS” pilot lights, but flame dies 
 
when control knob is released. 
Control knob not fully pressed in.
→ 
 
Press in knob completely. 
 
 
 
 
 
Control knob not pressed in long enough.
→ 
Hold 30 sec. after pilot lights. 
 
 
 
 
 
Manual shut-off valve not fully open.
→   
Fully open shut-off valve. 
 
Pilot flame not touching thermopile, 
which causes it to cool and shut off 
the pilot flame. 
 
 
Low gas pressure.
→   *Contact 
gas 
supplier. 
 
    Dirty 
or 
clogged 
“ODS” 
pilot.
→   *Replace 
assembly 
or 
service. 
 
    Thermopile 
damaged.
→ 
  *Replace 
thermopile. 
 
    Control 
valve 
damaged.
→ 
  *Replace 
control 
valve. 
 
Flame too low. 
 
 
Burner orifice clogged.
→ 
 
 
*Clean burner; replace orifice. 
 
    Orifice 
is 
too 
small.
→ 
 
 
*Replace orifice if necessary. 
 
    Inlet 
gas 
pressure 
too 
low.
→ 
  *Contact 
gas 
supplier. 
 
Burner will not come on or 
 
Problem with gas pressure.
→ 
  *Check 
gas 
pressure. 
has low flame (pilot is okay). 
 
 
 
 
Control not on or is set on “LOW”. 
 
Move to “HIGH” setting. 
 
 
 
 
 
Gas valve may be clogged due to 
    debris 
entering 
valve 
during 
installation.
→ 
*Replace gas valve. 
 
    Faulty 
gas 
valve.
→ 
   *Replace 
gas 
valve. 
 
Burner will not come on or has an 
Burner ports and/or carryover ports 
extremely low flame (pilot okay). 
may be clogged.
→ 
   *Check 
and 
clean 
ports. 
 
Delayed ignition of burner. 
 
Manifold pressure is too low.
→ 
 
*Contact gas supplier. 
 
    Burner 
or 
orifice 
is 
clogged.
→  
 
*Check and clean both. 
 
Burner backfiring during ignition. 
Orifice clogged or damaged.
→  *Clean 
and/or 
replace. 
 
    Burner 
damaged.
→ 
   *Clean 
and/or 
replace. 
 
Burner will not come on. 
 
Dirt on valve seal.
→ 
   *Replace 
valve. 
 
Control knob frozen – will not turn. 
Defective valve; foreign material.
→  
*Replace 
valve. 
 
Carbon or sooting on logs. 
 
Logs out of position.
→ 
 
 
See log placement in manual. 
 
 
 
 
 
Air holes on burner tube obstructed.
→   
*Clean if necessary.  
 
 
 
 
 
Gas type does not match stove.
→ 
 
Check designation on valve. 
 
    Oversized 
orifice.
→ 
   *Change 
if 
necessary. 
LP fuel may have additives.
→ 
  *Check 
with 
gas 
supplier. 
 
Gas pressure may be incorrect.
→ 
 
*Check with gas supplier.