Vermont Casting 2463 Manuel D’Utilisation

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Dutchwest
7001219
Warranty 
Limited 3 Year Warranty
CFM Specialty Home Products warrants that this woodburning stove will 
be free of defects in material and workmanship for a period of three years 
from the date you receive it, except that the catalyst, thermostat assembly, 
handles, glass door panels, cement, and gasketing shall be warranted as 
described below.
CFM Specialty Home Products will repair or replace, at its op-
tion, any part found to be defective upon inspection by a Dutchwest, 
Authorized  Dealer.  The customer must return the defective part or the 
stove, with shipping prepaid, to the Authorized Dealer or pay for any 
Authorized Dealer in-home travel fees or service charges for in-home 
repair work.  It is the dealer’s option whether the repair work will be 
done in the customer’s home or in the dealer’s shop. If, upon inspec-
tion, the damage is found to be the fault of the manufacturer, repairs will 
be authorized at no charge to the customer for parts and/or labor.
Any woodburning stove or part thereof that is repaired or re-
placed during the limited warranty period will be warranted under the 
terms of the limited warranty for a period not to exceed the remaining 
term of the original limited warranty or six (6) months, whichever is 
longer.
Limited 1 Year Warranty
The following parts of the woodburning stove are warranted to be free 
of defects in material and workmanship for a period of one year from 
the date you receive it:  The thermostat assembly, handles, glass door 
panels, cement, and gasketing.  Any of these items found to be defec-
tive will be repaired or replaced at no charge, upon the return of the part 
with postage prepaid to a Dutchwest Authorized Dealer.
Any part repaired or replaced during the limited warranty period 
will be warranted under the terms of the limited warranty for a period 
not to exceed the remaining term of the original limited warranty or six 
(6) months, whichever is longer.
Exclusions & Limitations
1. This warranty is transferable; however, proof of original retail 
purchase is required.
2. This warranty does not cover misuse of the stove.  Misuse 
includes overfiring which will result if the stove is used in such a man-
ner as to cause one or more of the plates to glow red.  Overfiring can 
be identified later by warped plates and areas where the paint pig-
ment has burned off.  Overfiring in enamel fireplaces is identified by 
bubbling, cracking, chipping and discoloration of the porcelain enamel 
finish.  CFM Specialty Home Products offers no warranty on chipping of 
enamel surfaces. Inspect your woodburning stove prior to accepting it 
for any damage to the enamel.
3. This warranty does not cover misuse of the stove as described in 
the Owner’s Guide, nor does it cover a stove which has been modified 
unless authorized by a CFM Specialty Home Products representative in 
writing.  This warranty does not cover damage to the stove caused by 
burning salt saturated wood, chemically treated wood, or any fuel not 
recommended in the Owner’s Guide.
4. This warranty does not cover a stove repaired by someone other 
than a Dutchwest Authorized Dealer.
5. Damage to the unit while in transit is not covered by this war-
ranty but is subject to a claim against the common carrier.  Contact 
Dutchwest Authorized Dealer from whom you purchased your stove 
or CFM Specialty Home Products if the purchase was direct.  (Do not 
operate the stove as this may negate the ability to process the claim 
with the carrier.)
6. Claims are not valid where the installation does not conform to lo-
cal building and fire codes or, in their absence, to the recommendations 
in our Owner’s Guide.
7. The salt air environment of coastal areas, or a high-humidity 
environment, can be corrosive to the porcelain enamel finish. These 
conditions can cause rusting of the  cast iron beneath the porcelain 
enamel finish, which will cause the porcelain enamel finish to flake off. 
This warranty does not cover damage caused by a salt air or high-hu-
midity environment. 
8. CFM Specialty Home Products shall have no obligation to en-
hance or update any unit once manufactured.
IN NO EVENT SHALL CFM SPECIALTY HOME PRODUCTS BE 
LIABLE FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL 
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES 
OF MERCHANTABILITY AND FITNESS, ARE LIMITED TO THE DURA-
TION OF THIS WRITTEN WARRANTY. THIS WARRANTY SUPER-
CEDES ALL OTHER ORAL OR WRITTEN WARRANTIES.
Some states do not allow the exclusion or limitations of inciden-
tial and consequential damages or limitations on how long an implied 
warranty lasts, so the above limitations may not apply to you. This war-
ranty gives you specific rights and you may have other rights which vary 
from state to state.
How to Obtain Service
If a defect is noted within the warranty period, the customer should con-
tact a Dutchwest Authorized Dealer or CFM Specialty Home Products if 
the purchase was direct with the following information:
1.  Name, address, and telephone number of the purchaser.
2.  Date of purchase.
3.  Serial number from the label on the back.
4.  Nature of the defect or damage.
5.  Any relevant information or circumstances, e.g., installation, 
mode of operation when defect was noted.
A warranty claim will then start in process.  CFM Specialty Home Prod-
ucts reserves the right to withhold final approval of a warranty claim 
pending a visual inspection of the defect by authorized representatives.
Please Record this Information 
for Future Reference
Serial number: ________________________________
Purchase Date: _______________________________
Installation Date: ______________________________
Dealer: ______________________________________
____________________________________________
____________________________________________
Installer: _____________________________________
____________________________________________
____________________________________________