Enviro 1700 Fireplace Insert Manuel D’Utilisation

Warranty

6.   If the problem is not covered by the Limited Warranty, the customer will be responsible for all repair costs, as 

well as all storage, shipping and the cost of removing and re-installing the stove.

7.  If you are not satisfied with the service provided by the Enviro dealer, write to Sherwood Industries Ltd. at 

the address listed on the last page of the Owner’s Manual. Include the date you bought the product and a 

description of the problem.

Exclusions and Limitations: 
1.  A qualified installer must install this stove. This Limited Warranty covers defects in materials and workmanship 

only if the product has been installed in accordance with local building and fire codes; in their absence, refer to 

the owner’s/technical manual(s). If the product is damaged or broken as a result of any alteration, wilful abuse, 

mishandling, accident, neglect, or misuse of the product, the Limited Warranty does not apply. 

2.  It must be operated and maintained at all times in accordance with the instructions in the Owner’s Manual. 

If the unit shows signs of neglect or misuse, it is not covered under the terms of the Limited Warranty policy. 

Performance problems due to operator error will not be covered by the Limited Warranty policy. 

3.  Labour to repair or replace items covered under the Limited Warranty will be covered for the first five (5) years 

per our warranty service fee reimbursement schedule.

4.  This Limited Warranty is applicable only to the original purchaser and it is non-transferable, provided that the 

purchase was made through an authorized Enviro dealer.

5.  Discoloration  and  some  minor  expansion,  contraction,  or  movement  of  certain  parts  and  resulting  noise,  is 

normal and not a defect and, therefore, not covered under Limited Warranty. Misuse includes overfiring. This 

will result if the stove is used in such a way that one or more of the plates glows red. Overfiring can be identified 

later by warped plates and paint pigment being burnt off. Over-firing this appliance can cause serious damage 

and will nullify the Limited Warranty.

6.  The Limited Warranty does not cover misuse of the stove glass, including: 

a)  The glass is struck or has surface contaminates or has had harsh or abrasive cleaners used on it. 
b)  The door is slammed or is closed while wood in the firebox is protruding out the stove opening.

7.  Products made or provided by other manufacturers and used in conjunction with the operation of this stove 

without prior authorization from Sherwood Industries Ltd., may nullify the Limited Warranty on this stove. If 

unsure as to the extent of this Limited Warranty, contact your authorized Enviro dealer before installation.

8.  Sherwood  Industries  Ltd.  will  not  be  responsible  for  inadequate  performance  caused  by  environmental 

conditions.  The  Limited  Warranty  does  not  cover  installation  and  operational  related  problems  such  as  use 

of downdrafts or spillage caused by environmental conditions. Environmental conditions include but are not 

limited to nearby trees, buildings, roof tops, wind, hills, mountains, inadequate venting or ventilation, excessive 

offsets, negative air pressures or other influences caused by mechanical systems such as furnaces, fans, clothes 

dryers etc.

9.  The  Limited  Warranty  does  not  cover  damage caused  by  burning salt-saturated  wood,  corrosive  driftwood, 

chemically treated wood or any fuel not recommended in the Owner’s Manual  (use cord wood only).

10. The Limited Warranty is void if:

a)  The  stove  has  been  operated  in  atmospheres  contaminated  by  chlorine,  fluorine  or  other  damaging 

chemicals.

b)  The stove is subject to submersion in water or prolonged periods of dampness or condensation.
c)  Any damage to the unit, combustion chamber or other components due to water, or weather damage which 

is the result of, but not limited to, improper chimney/venting installation.

43