Runco Home Theater Projection System Manuel D’Utilisation

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LightStyle™ LS-12HBd Installation/Operation Manual
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5.2 
Troubleshooting Tips
Table 5-1 provides some general guidelines for troubleshooting problems you may 
encounter with the LS-12HBd. If the suggested solutions fail to resolve the problem or if 
you encounter an issue not described here, please contact Runco Technical Support. 
Table 5-1. Troubleshooting Chart
Symptom
Possible Cause(s)
Solution
The projector does not turn 
on. 
• The LS-12HBd is not 
plugged in and switched 
on, or the AC outlet is not 
active. 
• The Dimension Digital 
Controller is not plugged in 
and switched on, or the 
AC outlet is not active. 
• The  remote  control 
batteries have run out. 
• The serial connection from 
the Dimension Digital 
Controller to the 
LS-12HBd is incorrect. 
• Ensure that the LS-12HBd 
is plugged in and switched 
on, and that the AC outlet 
is active. 
• Ensure that the Dimension 
Digital Controller is 
plugged in and switched 
on, and that the AC outlet 
is active. 
• Replace the batteries. 
• Ensure that the Pri. 
Display Control output 
from the Dimension Digital 
Controller is properly 
connected to the RS-232C 
input on the LS-12HBd 
(see Figure 3-9). 
The projector and Dimension 
Digital Controller are both on, 
but there is no picture and 
on-screen menus do not 
appear. 
• Lens  cover  is  on. 
• Lamp failed to ignite. 
• Faulty or incorrect video 
connection between the 
Dimension Digital 
Controller and the 
LS-12HBd. 
• Ensure that the lens cover 
is off. 
• Ensure that the lamp door 
is closed. If it is and the 
problem persists, replace 
the lamp. 
• Ensure that the HDMI 
output from the Dimension 
Digital Controller is 
properly connected to the 
PRIMARY input on the 
LS-12HBd (see Figure 
3-9). 
The display is on and menus 
appear, but there is no 
picture. 
• Incorrect source selection. 
• Source component is not 
turned on. 
• Source component is 
connected incorrectly or 
not at all. 
• Select the correct source. 
• Turn on the source 
component. 
• Check connections from 
source component to 
Dimension Digital 
Controller. 
A projected image from a 
DVD is split or otherwise 
scrambled. 
• DVD player is connected 
to the Component input 
and set to progressive 
scan mode. 
• Turn off progressive scan 
on the DVD player. Or, 
connect the DVD player to 
the HD1 or HD2 input. 
Image geometry is incorrect. 
• Incorrect aspect ratio 
selection. 
• Select a different aspect 
ratio.