DTS DTS-6D Manuel D’Utilisation
32
HOW TO CONTACT DTS
Technical Assistance
On-Line
Send email to cinematech@dtsonline.com
Telephone
Business hours are from 8:30am until 5:30pm PDT. After hours, an automated answering
service will take your call and a DTS engineer will be paged to help you. Be sure to leave a
clear message and include the entire telephone number where you can be reached.
service will take your call and a DTS engineer will be paged to help you. Be sure to leave a
clear message and include the entire telephone number where you can be reached.
If you are in the USA, call toll free: (800) 959-4109
If you are outside the USA and would like to speak to a DTS engineer at the USA office, call:
(818) 706-3525
(818) 706-3525
If you are outside the USA and would like to speak to a DTS engineer at the UK office, call:
44 (0) 118 934 9199
44 (0) 118 934 9199
Fax
(818) 706-1868 (USA)
44 (0) 118 934 9198 (UK)
Customer Service
Ordering Parts
Send a P.O. (purchase order) to DTS’ main offices in the USA. Address it to Customer
Service and send it by FAX or email.
Service and send it by FAX or email.
DTS FAX number:
(818) 879-2746
DTS Telephone:
(818) 706-3525 or USA only (800) 959-4109
Returning
Contact DTS Customer Service and request a RMA (return material authorization).
Parts
We require all returned parts to have a full description of the problem and the serial
number of the DTS product it came from. When you need replacement parts, send a
P.O. to DTS’ main offices in the USA. Use the FAX number shown above.
number of the DTS product it came from. When you need replacement parts, send a
P.O. to DTS’ main offices in the USA. Use the FAX number shown above.
Send all parts returned under R.M.A. to the DTS manufacturing facility:
Digital Theater Systems
5171 Clareton Drive
Agoura Hills, CA 91301 USA