Jabra 9400 Manuel D’Utilisation

A  To be able to do this, you need to pair the Jabra PRO 9470 

base with your mobile phone (your headset is based on DECT 
and cannot be paired directly with your mobile phone). Do 
the following:

  -  Refer to the section “Re-running the Setup Wizards” which 

explains how to launch the mobile phone part of the setup 
wizard. This puts the headset’s base into pairing mode, 
which causes it to advertise itself as ‘available for pairing’.

  -  Make sure that Bluetooth

®

 is active on your mobile 

phone and put it into Bluetooth

®

 pairing mode. The exact 

procedure for doing this varies according to brand and 
model. See your user manual for details. 

  -   Remember that the headset identifies itself as “Jabra PRO 

9470” — you need to find and select this on your phone. You 
might also be prompted to enter the pass code “0000” (four 
zeros) to accept pairing. If you need more on this, see the 
section called “Using Jabra PRO 9470 with a mobile phone” 
in the user manual.

A  Only one. The Jabra PRO 9470 base supports Bluetooth

®

 so 

that you can use your mobile phone with your headset.

Q  How do I paIr my Headset wItH tHe  

A  If you dock a Jabra PRO 9400 base and headset that are not 

paired, the touch screen asks if you would like to pair the 
headset — either as a primary or secondary device. If you 
choose to pair it as secondary, the connection is temporary, 
lasting only until the end of the next (or current call). This 
feature is meant to facilitate conference calling. 

  Touch the ‘confirm’ icon to pair them; touch the ‘cancel’ icon 

to prevent pairing (while still charging the headset). 

  If you dock a headset to a Jabra PRO 9400 base with which 

it is already paired, no pairing notification appears. For more 
information, see the section called “Pairing and Connecting 
the Base and Headset” in the user manual.

A  No, you can only pair the headset with a Jabra PRO 9400 

base (it is not Generic Access Profile (GAP) compliant). This 
is because Jabra PRO 9400 uses an enhanced version of the 
DECT standard, thereby enabling many of its advanced call-
handling features. These enhancements are not supported by 
third-party manufacturers.

A  Try connecting the base to another USB port on the PC. 

Also, please note that it is recommended to have a direct 
connection - i.e. with no USB hub in between.

A  Please check the following:
  -  Make sure the headset is charged. The LED lights a constant 

yellow color while charging, then shows no light at all (only 
state indication) when fully charged.

  -  Make sure the headset is within range of the base (up to 

150m) and that the mobile is within range of the base (up to 
10m).

  -  The base / mobile phone and the headset may no longer be 

paired. Refer to the questions about pairing these devices, 
above.

Q  notHIng Happens wHen I try to use my desk pHone.
A  Check the following:
  -  Make sure the Jabra PRO 9400 base is powered on (check 

that the touch screen is on).

  -  Make sure the desk phone is the current target. See the 

section called “The Target Phone Concept” for more.

  -  Make sure the audio link to the desk phone is active (e.g.,  

by tapping the headset multifunction button or touching 
the activate-audio-link icon on the touch screen)

  -  Make sure that the telephone has an active connection to 

the phone network (i.e. its handset is off the hook or its 
headset button is pressed).

  - Re-run the desk phone set-up wizard.

FAQ

JAbrA PrO

TM

9400 series

V02_0907

Frequently asked questions

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