Coway BA13-AR Manuel D’Utilisation

24

the bidet may operate abnormally due to minor causes not because of a product malfunction but 

because the user is unfamiliar with using the product. in such a case, problems can be easily solved 

even without the help of the service center by checking the following. if you cannot solve the problem 

after checking the following items, please call the service center.

the product is not 

working.

• Make sure the bidet is plugged in.

• Check if there was a power failure.

• Check if the remote control batteries are flat. Replace them if necessary.

no water is ejected.

• Make sure the water valve is opened.

• Clean foreign material from the nozzle outlet holes using a toothbrush.

• Make sure the water supply is running.

the water pressure is 

weak.

• Make sure that the water pressure is not too low.

• Clean foreign material from the nozzle outlet hole using a toothbrush.

• Remove, clean and then reinstall the filter (refer to p.21)

the seat or the water 

is not warm.

• Make sure that the seat and water temperature control buttons are set to the ‘ON’

status. Please adjust the setting to the correct temperature by pressing the seat 

temperatre button or the water temperature button.

• This bidet has a bimetal as one of safety device for water heater. The safety device

may cycle ‘off’ if temperature exceeds over normal level. in the event of the safety 

device operation, the bidet do not work and show error message until the appliance 

cool down and then the bimetal will automatically reset. if the error message shows 

up, you can restart the bidet by pressing any button of remote control.

the air from the air 

dryer is cold.

• During the drying operation. Adjust the temperature by pressing the air dryer

temperature control button.

water leaks from 

areas other than the 

nozzles.

• If water is leaking from the T-shaped connector, make sure that the rubber packing

is inserted into the T-shaped connector, and firmly tighten the nut again.

• If water is leaking from the bidet hose connection, make sure that the bidet hose is

connected completely.

• If water is leaking from the filter, check if there is any foreign material between the

filter and the product.

• In this case, install the filter completely or reinstall the filter after cleaning it.

Check whether the filter is damaged. If the filter is damaged, call our service center.

water is emitted while 

the bidet is not in use.

• The water that comes out between the nozzles after cleansing is for cleaning the

nozzles, and is not a malfunction.

• In some cases, water remaining around the nozzles may drip into the toilet. This is

not a malfunction.

the bidet does 

not work when 

the buttons on the 

operation part are 

pressed.

• If the seat sensor cannot detect that you are seated because you are too far away,

functions do not work.

  when bidet eco mode is set, you may feel that the seat is relatively cold when taking a 

seat. if bidet eco mode is cancelled, the last set temperature is maintained.

  for cancelling bidet eco mode, see page 11.
 if the bidet or remote control is flooded, it may cause a malfunction or other problem.

1210964 BA13 사용설명서_수출영문_(09.03.23).indd   24

2009.3.24   10:13:23 AM