ONKYO tx-sr444 Manuel D’Utilisation

Troubleshooting

● Make sure that the speaker setup microphone is not still 

connected.

● Confirm that the connection between the output jack on 

the device and the input jack on this unit is correct.

● Make sure that none of the connecting cables are bent, 

twisted, or damaged.

● If the MUTING indicator on the display flashes, press 

MUTING on the remote controller to unmute the unit.

● While headphones are connected to the PHONES jack, 

no sound is output from the speakers.

● Set to "Off" if "Audio Select" - "PCM Fixed Mode" is set 

to "On".

Check the following if the above does not fix the problem:

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● The input selector on this unit needs to be switched to 

TV.

● If your TV does not support ARC, you need, in addition 

to the HDMI OUT jack connection, a digital optical cable 

connection between the digital audio out optical jack of 

the TV and the TV OPTICAL input jack of the unit, or an 

analog audio cable connection between the audio output 

jack of the TV and the analog audio input jack for TV of 

the unit.

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● Change the input selector on this unit to the position of 

the terminal to which the player is connected.

● Check the digital audio output setting on the connected 

component. On some game consoles, such as those 

that support DVD, the default setting is off.

● With some DVD-Video discs, you need to select an 

audio output format from a menu.

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● Make sure that the polarity of the speaker cables (+/-) 

is correct, and that no bare wires are in contact with the 

metal part of speaker terminals.

● Make sure that the speaker cables are not shorting.

● Make sure the speakers are configured correctly.

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● When the Stereo or Mono listening mode is selected, 

only the front speakers and subwoofer produce sound.

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● If you use the Dolby Surround listening mode with a 

mono source, such as an AM radio station or mono 

TV program, the sound is concentrated in the center 

speaker.

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● When the T-D (Theater-Dimensional), Stereo or Mono 

listening mode is selected, the surround speakers 

produce no sound.

● Depending on the source and current listening mode, 

not much sound may be produced by the surround 

speakers. Try selecting another listening mode.

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● When the Stereo or Mono listening mode is selected, 

the center speaker produces no sound.

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● Depending on the source and current listening mode, 

not much sound may be produced by the speakers. Try 

selecting another listening mode.

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● When you play source material that contains no 

information in the LFE channel, the subwoofer produces 

no sound.

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● Check the volume. The volume level is adjustable 

between Min, 1 to 79, Max (80). It is normal that the unit 

volume level is set up to 40 or around.

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● Using cable ties to bundle audio cables with power 

cords, speaker cables, etc. may degrade the audio 

performance, so refrain from doing it.

● An audio cable may be picking up interference. Try 

repositioning your cables.

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● When a listening mode other than Direct or Mono is 

selected, connecting a headphone automatically selects 

Stereo.

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● When DTS program material ends and the DTS 

bitstream stops, the unit remains in DTS listening mode 

and the dts indicator remains on. This is to prevent noise 

when you use the pause, fast forward, or fast reverse 

function on your player. If you switch your player from 

DTS to PCM, you may not hear any sound because the 

unit does not switch formats immediately. In such case, 

you should stop your player for about 3 or more seconds 

and then resume playback.

● With some CD and LD players, you will not be able 

to playback DTS material properly even though your 

player is connected to a digital input on the unit. This is 

usually because the DTS bitstream has been processed 

(e.g., output level, sampling rate, or frequency response 

changed) and the unit does not recognize it as a 

genuine DTS signal. In such cases, you may hear noise.

● Playing DTS program material, using the pause, fast 

forward, or fast reverse function on your player may 

produce a short audible noise. This is not a malfunction.

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● Since it takes longer to identify the format of an HDMI 

signal than it does for other digital audio signals, audio 

output may not start immediately.