Plantronics H171/N Manuel D’Utilisation

Plantronics

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5

TROUBLESHOOTING

Callers cannot hear me

For Voice Tube models 151, 161, or 171 determine if the
voice tube is clogged or positioned improperly. Plantronics
recommends replacing the voice tube every six to nine
months.
For a temporary solution to a clogged voice tube, gently
rinse warm water through the voice tube for a minute
then manually swing or shake it dry. Make sure the voice
tube is completely dry before reattaching.

For Noise-Canceling models 151N, 161N, or 171N
make sure the microphone is facing your mouth and
positioned properly.

Verify that the transmit volume control of the modular
adapter is set properly.

I cannot hear callers

Verify that the Quick Disconnect™ is connected.

Make sure the headset is positioned properly.

Make sure the modular adapter, if used, is installed
correctly.

Turn up the volume control on the modular adapter,
if used.

Fit is uncomfortable

For over-the-ear configurations, determine if the earloop
is properly positioned on your ear. For over-the-head
configurations, make sure the headband length is correct
so the stabilizer bars rest gently just above the ear.

Try all possible adjustments for the receiver in the over-
the-ear or over-the-head configuration.