Lucent Technologies 8.2 Manuel D’Utilisation
DEFINITY ECS Release 8.2
Administrator’s Guide
Administrator’s Guide
555-233-506
Issue 1
April 2000
Handling incoming calls
142
Setting up night service
7
Instructions
To send LDN calls to the attendant during the day and to a guard’s desk at night:
1. Type
change listed-directory-numbers
and press
RETURN
.
The
Listed Directory Numbers
screen appears.
2. In the Night Destination field, verify this field is blank.
3. Press
ENTER
to save your changes.
4. Type
change console-parameters
and press
RETURN
.
The
Console Parameters
screen appears.
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LISTED DIRECTORY NUMBERS
LISTED DIRECTORY NUMBERS
Ext Name TN
1: 2000
1: 2000
Attendant
1
2: 1
3: 1
4: 1
5: 1
6: 1
7: 1
8: 1
9: 1
10: 1
3: 1
4: 1
5: 1
6: 1
7: 1
8: 1
9: 1
10: 1
Night Destination: 3000
CONSOLE PARAMETERS
Attendant Group Name: Operator
COS: 0 COR: 0
Calls in Queue Warning: 5 Attendant Lockout? y
Ext Alert Port (TAAS): 01A0702
CAS: none
Attendant Group Name: Operator
COS: 0 COR: 0
Calls in Queue Warning: 5 Attendant Lockout? y
Ext Alert Port (TAAS): 01A0702
CAS: none
SAC Notification? n
Night Service Act. Ext.:
IAS (Branch)? n IAS Tie Trunk Group No.:
IAS Att. Access Code: Alternate FRL Station:
IAS Att. Access Code: Alternate FRL Station:
Backup Alerting? n
DID-LDN Only to LDN Night Ext? n
TIMING
Time Reminder on Hold (sec): 10 Return Call Timeout (sec): 10
Time in Queue Warning (sec):
INCOMING CALL REMINDERS
No Answer Timeout (sec): 20 Alerting (sec): 40
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: group 1 List2: List3:
Time Reminder on Hold (sec): 10 Return Call Timeout (sec): 10
Time in Queue Warning (sec):
INCOMING CALL REMINDERS
No Answer Timeout (sec): 20 Alerting (sec): 40
Secondary Alert on Held Reminder Calls? y
ABBREVIATED DIALING
List1: group 1 List2: List3:
COMMON SHARED EXTENSIONS
Starting Extension: Count:
Starting Extension: Count: