Emerson VSG Manuel D’Utilisation

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VSG/VSSG • Installation, Operation and Maintenance Manual •Vilter/Emerson • 35391SSG
Table 6-1. Slide Valve Actuator Troubleshooting Guide (1 of 2)
Section 6 • Troubleshooting
Problem
Reason
Solution
The actuator cannot be calibrated or 
exit calibration mode
Dirt or debris is blocking one or both 
optocoupler slots
Clean the optocoupler slots with a 
Q-Tip and rubbing alcohol.
The photochopper fence extends 
less than about half way into the 
optocoupler slots
Adjust the photochopper so that 
the fence extends further into the 
optocoupler slots.  Make sure the 
motor brake operates freely and 
the photochopper will not contact 
the optocouplers when the shaft is 
pressed down. 
The white calibrate wire in the grey 
Turck cable is grounded 
Tape the end of the white wire in the 
panel and make sure that it cannot 
touch metal
Dirt and/or condensation on the 
position sensor boards are causing it 
to malfunction
Clean the boards with an electronics 
cleaner or compressed air.
The calibrate button is stuck down
Try to free the stuck button.
The position sensor has failed 
Replace the actuator.
Push button is being held down for 
more that ¾ second when going 
through the calibration proce-
dure 
Depress the button quickly and then 
let go.  Each ¾ second the button is 
held down counts as another press.
The actuator goes into calibration 
mode spontaneously
The white calibrate wire in the 
grey Turck cable is grounding 
intermittently
Tape the end of the white wire in the 
panel and make sure that it cannot 
touch metal.
A very strong source of electromag-
netic interference (EMI), such as a 
contactor, is in the vicinity of the ac-
tuator or grey cable
Tape the end of the white wire in the 
panel and make sure that it cannot 
touch metal.
Install additional metal shielding ma-
terial between the EMI source and 
the actuator or cable. 
There is an intermittent failure of the 
position sensor
Replace the actuator.
The actuator goes into calibration 
mode every time power is restored 
after a power loss
The motor brake is not working prop-
erly  (see theory section above.)
Get the motor brake to where it 
operates freely and recalibrate.
The actuator does not transmit the 
correct position after a power loss
The motor was manually moved 
while the position sensor was not 
powered.
Recalibrate.
The motor brake is not working 
properly
Get the motor brake to where it op-
erates freely and then recalibrate.
The position sensor’s EEPROM 
memory has failed
Replace the actuator.