Ricoh MP 2500 Manuel D’Utilisation

11

This chapter describes likely causes of and possible solutions for copier function
problems.

The following chart contains explanations for common messages. If other mes-
sages appear, follow the instructions as they are displayed.

❒ For messages not listed here, see “When You Have Problems Operating the

Machine”.

Cannot detect origi-

nal size

Improper original is placed.

Select paper manually, not with 
the Auto Paper Select function, 
and do not use the Auto Re-
duce/Enlarge function.

See “Auto Reduce/Enlarge” 
Copy Reference.

Cannot detect origi-

nal size

Improper original is placed.

Input the both horizontal and 
vertical sizes of the non-stand-
ard original.

Cannot detect origi-

nal size

Improper original is placed.

Place the original on the expo-
sure glass. See “Placing Origi-
nals”, Copy Reference.

Cannot sort this 

size.

The specified paper size is not 
available with the Sort function.

Use copy paper that is not 
longer than 432 mm (17.0").

Cannot select Bypass 

Tray in current set-

ting.

The specified function is not 
available with the bypass tray.

Select a paper tray other than 
the bypass tray.

Original with this 

length cannot be du-

plex scanned.

The specified custom length is 
not available for duplex print-
ing from the ARDF (e.g., 2 Sid-
ed → 2 Sided, 2 Sided → 1 
Sided, 2 Sided→ Combine).

Do not place originals that are 
longer than 432 mm (17.0").

Check original ori-

entation.

Original is not placed in the 
proper orientation.

Change the orientation of the 
original.

Check paper size.

Improper paper size is set.

If you press the {Start} key, 
copy will start onto the select-
ed paper.

Blank part will ap-

pear.

Blank areas appear. Original 
orientation and paper mis-
matches occur when image ro-
tation is unavailable.

Change the orientation of the 
original.