Metrologic Instruments MS1690 Focus Manuel D’Utilisation

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23
T
ROUBLESHOOTING 
G
UIDE
 
 
The following guide is for reference purposes only.  Contact a Metrologic 
representative at 1-800-ID-Metro or 1-800-436-3876 to preserve the limited 
warranty terms.  
 
All Interfaces 
MS1690 Series Troubleshooting Guide 
Symptoms 
Possible Causes 
Solution 
No power is being 
supplied to the 
scanner. 
Check transformer, outlet and 
power strip.  Make sure the cable 
is plugged into the scanner. 
No LEDs, beep 
or illumination 
No power is being 
supplied to the 
scanner from the host.
Some host systems cannot supply 
enough current to power The 
MS1690.  A power supply may be 
required. 
 
The wrong 
communication cable 
has been used. 
Check that the communication 
cable matches the unit type and 
scanner configuration. 
There has been a 
scanner configuration 
failure. 
Contact a Metrologic service 
representative, if the unit will not 
hold the saved configuration. 
Long Razz tone 
on power up 
There has been a 
diagnostic failure. 
Contact a Metrologic service 
representative, if the unit will not 
function. 
 
Long Razz tone 
when exiting 
configuration 
mode 
There was a failure 
saving the new 
configuration. 
Re-try to configure the scanner.  
Contact a Metrologic Service 
Representative if the unit will not 
hold the saved configuration. 
 
Long Razz tone 
There is a scanning 
mechanism failure. 
Contact a Metrologic service 
representative. 
 
Short Razz tone 
in configuration 
mode 
An invalid bar code 
has been scanned. 
Scan a valid bar code or quit 
configuration mode.