Samsung Msys 830 Manuel D’Utilisation

T

ROUBLESHOOTING

10.17

Frequent copy paper jams.

Fan the stack of paper, then turn it over in the 
cassette. Replace paper in Tray1 with a fresh supply. 
Check/adjust paper guides.

Ensure that the paper is the proper paper weight. 20 
lb (75 g/m

2

) bond paper is recommended.

Check for copy paper or pieces of copy paper 
remaining in the product after a paper jam has been 
cleared.

Toner yield is lower than 
expected and TONER LOW 
message appears in the LCD.

Toner may be lodged in the cartridge. Remove the 
toner cartridge. Shake the toner cartridge and tap 
along the top of the toner cartridge over a waste 
receptacle. Take care not to touch the exposed toner 
on the left side of the cartridge.

Fewer copies from the toner 
cartridge than expected.

Originals contain pictures, solids, or heavy lines. 
Originals are forms, newsletters, books etc. The 
product is being turned on and off frequently. 

The following message 
appears on the computer 
screen: 
Scanner is busy receiving or 
printing data. When the 
current job is completed, try 
again.

There may be a copying or printing job in progress. 
When the current job is completed, try the job again.