Olivetti D-COPIA 500MF Manuel D’Utilisation

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, look into the checkpoints and 
perform procedures indicated on the following pages. If the problem 
persists, contact your Service Representative.

Is the machine plugged in?

Plug the power cord into an AC 
outlet.

—

Is there a message on the 
touch panel?

Determine appropriate response to 
the message and respond 
accordingly.

Are the originals loaded 
correctly?

When placing originals on the 
platen, place them face-down and 
align them with the original size 
indicator plates.

When placing originals in the 
optional document processor, 
place them face-up.

Is the machine in Auto 
Density mode?

Set the correct density level for 
auto density.

—

Is the machine in Manual 
Density mode?

Use [Image Quality] to set the 
correct density level.

When changing the default density 
level, adjust the density manually 
and choose the desired level.

—

Is the toner distributed evenly 
within the toner container?

Shake the toner container from 
side to side about 10 times.

Is there a message indicating 
the addition of toner?

Replace the toner container.

Is the paper damp?

Replace the paper with new paper.

Is the machine in Auto 
Density mode?

Set the correct density level for 
auto density.

—

Is the machine in Manual 
Density mode?

Use [Image Quality] to set the 
correct density level.

When changing the default density 
level, adjust the density manually 
and choose the desired level.

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