DELL C3765dnf Mode D'Emploi
Troubleshooting Guide
537
Streaks appear on the output
Part or the entire output is black
Action
Yes
No
1
The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a
Check the toner level in the Status tab in the Status Monitor.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
The task is complete.
Go to action 2.
2
If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a
Launch the Tool Box, and click Service Tools on the Printer
Maintenance tab.
b
Ensure that the On check box under Non-Dell Toner is selected.
Does this solve your problem?
The task is complete.
Go to action 3.
3
Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c
Click 4 Colors Configuration Chart.
The 4 Colors Configuration Chart is printed.
The 4 Colors Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Contact Dell.
Action
Yes
No
1
Ensure that the drum cartridges are installed correctly. See "Installing a
Drum Cartridge."
Does this solve your problem?
Does this solve your problem?
The task is complete.
Go to action 2.