DELL C3765dnf Mode D'Emploi
Troubleshooting Guide
543
Banding
Action
Yes
No
1
Locate the cause of the problem using the Pitch Configuration Chart.
a
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b
Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
The Pitch Configuration Chart is printed.
Is the cause of the problem located?
Proceed to the action
corresponding to the
location of the
problem:
• Drum cartridge - 2
• Fusing unit - 3
• Transfer belt unit - 4
• Fusing unit - 3
• Transfer belt unit - 4
Contact Dell.
2
Replace the drum cartridges.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click Chart Print on the
Diagnosis tab.
c
Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Contact Dell.
3
Replace the fusing unit.
a
Replace the fusing unit. See "Replacing the Fusing Unit."
b
After you replace the fusing unit, click Chart Print on the Diagnosis
tab.
c
Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Contact Dell.
4
Replace the transfer belt unit, the 2nd BTR, and the retard roller.
a
Replace the transfer belt unit, the 2nd BTR, and the retard roller. See
b
After you replace the transfer belt unit, the 2nd BTR,
and the retard
roller, click
Chart Print on the Diagnosis tab.
c
Click Pitch Configuration Chart.
The Pitch Configuration Chart is printed.
The Pitch Configuration Chart is printed.
Does this solve your problem?
The task is complete.
Contact Dell.