DELL C3765dnf Mode D'Emploi

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Troubleshooting Guide
Scanning Problems
The printer will not send or receive faxes.
Ensure that the country code is set correctly. Press the 
 (Information) button 
and select the Tools tab→select 
Admin Settings
Fax Settings
Fax Line Settings
Country
.
Check the dialing type for Tone or Pulse.
Check that the cables are connected properly.
If the telephone line cord is connected to the printer via any device such as an 
answering machine and a computer, remove the device and directly connect the 
telephone line cord to the printer.
Ensure that 
Junk Fax Setup
 is set to 
off
.
An error often occurs during a fax 
transmission or reception.
Reduce the modem speed. Press the 
 (Information) button and select the 
Tools tab→select 
Admin Settings
Fax Settings
→ 
Transmission Defaults
Modem Speed
.
The printer receive faxes, but it does not 
print.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that 
Sent Fax Forward
 is set to 
off
.
Check whether the printer is in the secure receiving mode. If this mode is turned 
on, enter the correct password or turn off this mode to print faxes in memory.
Problem
Action
The scanner does not work.
Ensure that you place the document to be scanned facing down from the 
document glass, or facing up in the DADF. 
There may not be enough available memory to hold the document you want to 
scan. Lower the scan resolution rate and then try scanning again.
Check that the USB or Ethernet cable is connected properly.
Ensure that the USB or Ethernet cable is not defective. Switch the cable with a 
known good cable. If necessary, replace the cable.
If using the network TWAIN (WIA) driver, check that the Ethernet cable is 
connected properly and the IP address of the printer is set correctly. To check the 
IP address, see "Verifying the IP Settings."
Check that the scanner is configured correctly. Check the application you want to 
use to make certain that the scanner job is being sent to the correct port.
Ensure that the scanner sharing feature is disabled when you use Mac OS X before 
you scan documents via an ICA compatible application such as Image Capture. 
The printer does not support the scanner sharing feature of Mac OS X. Select a 
printer which is directly connected to the computer via USB or wired /wireless 
LAN and scan documents.
The printer scans very slowly.
Graphics are scanned more slowly than text when using the E-mail or Scan to 
Network feature.
Communication speed becomes slow in scan mode because of the large amount of 
memory required to analyze and reproduce the scanned image.
Scanning images at a high resolution takes more time than scanning at a low 
resolution.