Viewsonic VP2290B Manuel D’Utilisation

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ViewSonic  VP2290b
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Troubleshooting
Symptom list
Before calling your retailer or ViewSonic, find the symptom that most resembles yours, and try the 
suggested action. You may be able to solve the problem yourself.
Is something wrong?
If you suspect that something is not working correctly, you should:
1.  Turn on the computer and display.
2.  Set the brightness control (
) to the proper position.
3.  Make sure that all cables are securely connected.
4.  Disable the computer’s screen saver program, if it is enabled.
5.  Set the display mode to the supported display mode.
6.  If you still have a problem, go to the symptom list below and find the symptom that 
most resembles yours.
Symptom
Possible cause
Suggested action
The screen is blank 
and the power 
indicator is off
No power to the 
display
• Make sure that the electrical outlet and the 
display are both switched on.
• Make sure that the power cord is firmly 
plugged into the electrical outlet and the 
power supply unit.
• If the power cord plug has a removable fuse, 
replace it. 
• Try another power cord.
• Try another electrical outlet.
• The video graphics card is defective. Replace 
it.
• The computer is defective. Replace it.
The screen is blank 
and power indicator 
is steady green
Brightness may be too 
low
Adjust the brightness
The screen is blank 
and the power 
indicator is steady 
amber
The display is in 
Standby mode
• Press any key on the keyboard or move the 
mouse to restore operation.
• Check the Power Management software on 
your computer.
The video cable is not 
connected
• Make sure that the signal cable is firmly 
connected.
• Make sure that no pins are bent in the signal 
cable connector.
• The video graphics card is defective. Replace 
it.
• The computer is defective. Replace it.