Transcend Information 1.8 Manuel D’Utilisation

 

10

If an error occurs with your StoreJet

 1.8, please first check the information listed below before taking 

your StoreJet

 1.8 for repair. If you are unable to remedy a problem from the following hints, please 

consult your dealer, service center, or local Transcend branch office. Transcend also provides an FAQ 
and Support service on our websites.

Enter the Device Manager in the Control Panel and enable the Auto-Insert function for the CD-ROM 
drive. Alternatively, you can manually execute the StoreJet.exe on the driver CD. 

Check the following: 
1.  Is your StoreJet

 1.8 properly connected to the USB port? If not, unplug the cable and plug it in 

again. If yes, try another available USB port. 

2.  Are you using the USB cable that came in the StoreJet

 1.8 pack? If not, try using the Transcend 

USB cable to connect the StoreJet

 to the computer. 

3.  Is your StoreJet

 1.8 connected to the Mac

™

 keyboard? If yes, unplug it and plug it into an available 

USB port on your Mac

™

 Desktop instead. 

4.  Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to 

enable it. 

Check the following: 
1.  Check that your StoreJet

 1.8 is properly connected to the USB port on the computer. 

2.  Check that the USB port is working properly. If not, try using an alternative USB port. 

The StoreJet

 1.8’s internal hard drive comes formatted for NTFS. If you want to backup a Mac 

computer you will need to format the drive for HFS+ using the Mac Disk Utility. 

The StoreJet

 1.8’s internal hard drive comes formatted for NTFS. Linux CANNOT support the NTFS 

file system, please reformat the hard drive to the FAT file system.