Black Box IC1001A Manuel D’Utilisation

If your USB Director RS-232 seems to be
malfunctioning, do not attempt to alter or repair it. It
contains no user-serviceable parts. Call Black Box
Technical Support at 724-746-5500; the problem might
be solvable over the phone.

Before you call, make a record of the history of the

problem. We will be able to provide more efficient and
accurate assistance if you have a complete description,
including:

• the nature and duration of the problem;

• when the problem occurs;

• the components involved in the problem;

• any particular application that, when used,

appears to create the problem or make it worse;
and

• the results of any testing you might have already

done.