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Zebra Technologies 2237A10L010 Manuel D’Utilisation

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Troubleshooting
Miscellaneous Printer Problems
9/6/07
Xi
IIIPlus/R110Xi/R170Xi User Guide
13383L-004 Rev. A
Miscellaneous Printer Problems
 identifies miscellaneous problems with the printer, the possible causes, and the 
recommended solutions.
Table 18 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a 
language that I 
cannot read
The language parameter was 
changed through the control 
panel or a ZPL command.
1.
Press 
SETUP/EXIT
 to enter configuration 
mode.
2.
Press the left oval.
The printer displays the 
LANGUAGE
 
parameter in the current language. Even if 
you cannot recognize the characters 
displayed, you can still scroll to another 
language.
3.
Press the left or right oval to scroll through 
the choices.
4.
Press
 SETUP/EXIT
.
The LCD displays 
SAVE CHANGES
 in the 
original language.
5.
Press 
NEXT/SAVE 
to exit configuration 
mode and save the changes (if the language 
does not change, you may need to scroll to a 
different save option by pressing the left or 
right oval in the previous step).
6.
Repeat this process, if necessary, until you 
reach the desired language.
The LCD is missing 
characters or parts of 
characters
The LCD may need replacing.
Call a service technician.
Changes in 
parameter settings 
did not take effect
Parameters are set incorrectly.
1.
Set parameters and save permanently. 
2.
Turn the printer off (O) and then on (I).
A ZPL command turned off the 
ability to change the parameter.
Refer to the ZPL Programming Guide, or call a 
service technician.
A ZPL command changed the 
parameter back to the previous 
setting.
Refer to the ZPL Programming Guide, or call a 
service technician.
If the problem continues, there 
may be a problem with the 
main logic board.
Call a service technician.