Gateway PLU-300 Manuel D’Utilisation

Chapter 4: Getting Help

www.gateway.com

You can access the following services through your telephone 
to get answers to your questions:

Use an automated menu system and your telephone 
keypad to find answers to common problems.

800-846-2118 (US)
877-709-2945 (Canada)

Fax on 
demand 
support

Order a catalog of documents on 
common problems, then order 
documents by document numbers. 
The documents will be faxed to you.

800-846-4526 (US)
877-709-2951 (Canada)

Gateway’s 
fee-based 
software 
tutorial 
service

Get tutorial assistance for software 
issues billed by the minute.

800-229-1103 (charged 
to your credit card)
900-555-4695 (charged 
to your telephone bill)

Gateway 
Technical 
Support

Talk to a Gateway Technical Support 
representative about a non-tutorial 
technical support question.
TDD Technical Support (for hearing 
impaired) is available:
Weekdays 6:00 a.m. - 8:00 p.m. 
Central Time
Weekends 6:00 a.m. - 5:00 p.m. 
Central Time

800-846-2301 (US)
800-846-3609 (Canada 
and Puerto Rico)
605-232-2191 
(all other countries)
800-846-1778 (TDD)

Sales, 
accounting, 
and 
warranty

Get information about available 
systems, pricing, orders, billing 
statements, warranty service, or other 
non-technical issues.

800-846-2000 (US)
888-888-2037 (Canada)