Gateway E-9525R Manuel D’Utilisation
Troubleshooting
www.gateway.com
89
Optical drive
Your server does not recognize an optical drive
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Restart your server, then open the BIOS Setup utility by pressing and
holding F2 while your server restarts. Make sure that the IDE controllers
are enabled. For more information, see
holding F2 while your server restarts. Make sure that the IDE controllers
are enabled. For more information, see
.
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Reinstall the device driver. For instructions, see Using Your Server
Companion DVD.
Companion DVD.
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Make sure that the drive is configured correctly by following the
instructions in the drive’s documentation.
instructions in the drive’s documentation.
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Turn off your server, then remove the drive and push it in again to make
sure the drive is seated correctly. For instructions, see
sure the drive is seated correctly. For instructions, see
Your optical drive tray does not open
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Press a straightened paper clip wire into the optical drive’s manual eject
hole. The drive tray opens.
hole. The drive tray opens.
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If this problem happens frequently while the server is turned on, the drive
may be defective.
may be defective.
Expansion cards
Your server does not recognize an expansion card
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Restart your server.
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Make sure that you have installed the necessary software or driver. For
instructions, see the card’s documentation.
instructions, see the card’s documentation.
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Reseat the expansion card and riser card. For instructions, see
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If another slot of the correct size is available, install the card in a different
slot.
slot.
Hard drive
The hard drive cannot be accessed, or you receive a “General failure
reading drive C” error message
reading drive C” error message
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If a diskette is in the diskette drive, eject it and restart your server by
pressing the reset button.
pressing the reset button.
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Restart your server by pressing the reset button.
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Turn off your server, then remove all hard drives and push them in again
to make sure the drives are seated correctly. For instructions, see
to make sure the drives are seated correctly. For instructions, see
.
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If your server has been subjected to static electricity or physical shock, you
may need to reinstall the operating system.
may need to reinstall the operating system.
You receive a “Non-system disk” or “disk error” error message
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Eject the diskette from the diskette drive, then press E
NTER
.
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