Quantum Audio A-Series Manuel D’Utilisation

Chapter 3  Using Your Tape Drive

Power On Self-Test (POST) Troubleshooting

Quantum A-Series Tape Drives User’s Guide

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 provides troubleshooting tips that you will find useful in the 

event that your tape drive fails its POST.
If, after attempting the recommended actions listed in the table, the 

problem still exists or recurs, a hardware failure may be the cause. 

Contact your service representative.

Table 5   Troubleshooting Chart

The system does not recognize 

the tape drive.

Host computer may not be 

configured to recognize the 

network.

Configure system to recognize 

the tape drive’s ID.

Network/IP parameters may 

not be correct.

Configure network/IP 

parameters.

Network cable may be loose.

Ensure that the network cable is 

fully seated at each connector 

end.

The tape drive does not power 

on.

No power is reaching the tape 

drive.

Check the tape drive’s power 

cable connection at the back of 

the system.

You are experiencing reduced 

drive transfer rates.

Check your operating 

environment (host PC) and 
cabling.

Update the cable to CAT-5E or 

CAT-6. If the problem persists, 
please contact customer 

support.