RCA 300 Series Manuel D’Utilisation
5 Troubleshooting
E-SIT-CTC-20030702-0003 v4.0
55
Normal operation
during a session
In this state the USB LED is assigned to the downstream (R
X
) data channel (towards the
USB connection).
The ADSL LED is assigned to the upstream (T
The ADSL LED is assigned to the upstream (T
X
) data channel (towards the ADSL
channel).
Both LEDs stay green. When an ATM cell is processed in a channel, the associated LED
will go off for a short time.
Both LEDs stay green. When an ATM cell is processed in a channel, the associated LED
will go off for a short time.
Troubleshooting table
Following table may help you determine the nature of the problem, and provide some
plausible solutions:
plausible solutions:
Problem
Solution
SpeedTouch™does not work.
(none of the LEDs light up)
(none of the LEDs light up)
Verify the SpeedTouch™ connections.
Check if the SpeedTouch™'s cord is damaged
in any way.
in any way.
When using a portable computer in battery
mode, it is possible that its USB port is not
powered. Refer to the portable's User's
Guide for more information.
mode, it is possible that its USB port is not
powered. Refer to the portable's User's
Guide for more information.
Check if the SpeedTouch™ is not connected
to a low- or non-powered USB hub port.
Refer to the USB hub's User' Guide for more
information.
to a low- or non-powered USB hub port.
Refer to the USB hub's User' Guide for more
information.
Speed Touch™ USB driver
installation failed.
installation failed.
Verify your computer is running one of the
supported OSs and that it meets the
according minimum requirements.
supported OSs and that it meets the
according minimum requirements.
Check whether the SpeedTouch™ is not
connected to a low-powered USB hub port.
Refer to the USB hub User's Guide for more
information.
connected to a low-powered USB hub port.
Refer to the USB hub User's Guide for more
information.
USB LED flashes red, or stays
solid red.
solid red.
Your USB port congests, meaning that too
much traffic is passing through it.
Avoid using multiple high speed USB devices,
e.g. scanners, speaker, etc. during heavy duty,
e.g. a data download.
much traffic is passing through it.
Avoid using multiple high speed USB devices,
e.g. scanners, speaker, etc. during heavy duty,
e.g. a data download.
USB LED is solid amber and
ADSL LED is solid green.
ADSL LED is solid green.
Power On Self Test (POST) failed.
Check whether the connections are correctly
made.
Check whether the connections are correctly
made.