ZyXEL Communications 2002 Manuel D’Utilisation

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P-2002 Series User’s Guide
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Chapter 7 Phone
After pressing the flash key, if you do not issue the sub-command before the default sub-
command timeout (2 seconds) expires or issue an invalid sub-command, the current operation 
will be aborted.
7.3.2.1  European Call Hold
Call hold allows you to put a call (A) on hold by pressing the flash key. 
If you have another call, press the flash key and then “2” to switch back and forth between 
caller A and B by putting either one on hold.
Press the flash key and then “0” to disconnect the call presently on hold and keep the current 
call on line.
Press the flash key and then “1” to disconnect the current call and resume the call on hold.
If you hang up the phone but a caller is still on hold, there will be a remind ring.
7.3.2.2  European Call Waiting 
This allows you to place a call on hold while you answer another incoming call on the same 
telephone (directory) number. 
If there is a second call to a telephone number, you will hear a call waiting tone. Take one of 
the following actions.
• Reject the second call.
Press the flash key and then press “0”.
• Disconnect the first call and answer the second call.
Either press the flash key and press “1”, or just hang up the phone and then answer the 
phone after it rings.
Table 17   European Flash Key Commands
COMMAND
SUB-COMMAND
DESCRIPTION
Flash 
Put a current call on hold to place a second call.
Switch back to the call (if there is no second call).
Flash
0
Drop the call presently on hold or reject an incoming call which is 
waiting for answer.
Flash
1
Disconnect the current phone connection and answer the incoming 
call or resume with caller presently on hold.
Flash
2
1. Switch back and forth between two calls.
2. Put a current call on hold to answer an incoming call.
3. Separate the current three-way conference call into two 
individual calls (one is on-line, the other is on hold).
Flash
3
Create three-way conference connection.
Flash 
*98#
Transfer the call to another phone.