Netgear WGU624 Guide D’Exploitation

Troubleshooting

8-3

If you are unable to access the router’s Web Configuration interface from a PC on your local 
network, check the following:

•

Check the Ethernet connection between the PC and the router as described in the previous 
section.

•

Make sure your PC’s IP address is on the same subnet as the router. If you are using the 
recommended addressing scheme, your PC’s address should be in the range of 192.168.1.2 to 
192.168.1.254. Refer to 

 or 

 to find your PC’s IP address. Follow the 

 to configure your PC.

If your PC’s IP address is shown as 169.254.x.x, recent versions of Windows and 

MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. 
These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this 
range, check the connection from the PC to the router and reboot your PC.

•

If your router’s IP address has been changed and you do not know the current IP address, clear 
the router’s configuration to factory defaults. This will set the router’s IP address to 
192.168.1.1. This procedure is explained in 

.

•

Make sure your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet 
Explorer, click Refresh to be sure the Java applet is loaded.

•

Try quitting the browser and launching it again.

•

Make sure you are using the correct login information. The factory default login name is 
admin and the password is password. Make sure that CAPS LOCK is off when entering this 
information.

If the router does not save changes you have made in the Web Configuration Interface, check the 
following:

•

When entering configuration settings, be sure to click the Apply button before moving to 
another menu or tab, or your changes will be lost. 

•

Click the Refresh or Reload button in the Web browser. The changes may have occurred, but 
the Web browser may be caching the old configuration.