Siemens 2602 Manuel D’Utilisation
A-1
Appendix A
T
ROUBLESHOOTING
This section describes common problems you may encounter and their possible solutions. Use the panel
indicators to monitor and identify problems with the SpeedStream 2602. If you cannot resolve any
connection problems after checking the indicators, refer to the following table.
indicators to monitor and identify problems with the SpeedStream 2602. If you cannot resolve any
connection problems after checking the indicators, refer to the following table.
Table A-1. Troubleshooting Chart
Symptom
Action
LED Indicators
Power LED is Off
•
External power supply has failed or is disconnected.
•
Check connections between the SpeedStream 2602, the external power supply, and
the wall outlet.
the wall outlet.
•
If the power indicator does not turn on when the power cord is plugged in, you may
have a problem with the power outlet, power cord, or external power supply.
have a problem with the power outlet, power cord, or external power supply.
•
If the unit powers off after running for a while, check for loose power connections,
power losses or surges at the power outlet.
power losses or surges at the power outlet.
•
If you still cannot isolate the problem, then the external power supply may be
defective. In this case, contact Siemens Technical Support for assistance.
defective. In this case, contact Siemens Technical Support for assistance.
Link LED is Off
•
Verify that the SpeedStream 2602 and attached devices are powered on.
•
Be sure the cable is plugged into both the SpeedStream 2602 and the corresponding
device.
device.
•
Verify that the proper cable type is used and that its length does not exceed the
specified limits.
specified limits.
•
Be sure that the network interface on the attached device is configured for the proper
communication speed and duplex mode.
communication speed and duplex mode.
•
Check the adapter on the attached device and cable connections for possible defects.
Replace any defective adapter or cable if necessary.
Replace any defective adapter or cable if necessary.
Network Connection Problems
Cannot ping the
SpeedStream 2602
from the attached
LAN, or the
SpeedStream 2602
cannot ping any
device on the attached
LAN
SpeedStream 2602
from the attached
LAN, or the
SpeedStream 2602
cannot ping any
device on the attached
LAN
•
Verify that the IP addresses are properly configured. For most applications, you
should use the SpeedStream 2602 DHCP function to dynamically assign IP addresses
to any host on the attached LAN. However, if you manually configure any IP
addresses on the LAN, verify that the same network address (network component of
the IP address) and subnet mask are used for both the SpeedStream 2602 and any
attached LAN devices.
should use the SpeedStream 2602 DHCP function to dynamically assign IP addresses
to any host on the attached LAN. However, if you manually configure any IP
addresses on the LAN, verify that the same network address (network component of
the IP address) and subnet mask are used for both the SpeedStream 2602 and any
attached LAN devices.
•
Be sure the device you want to ping (or from which you are pinging) has been
configured for TCP/IP.
configured for TCP/IP.
Management Problems
Cannot connect using
the Web browser
the Web browser
•
Be sure you configured the SpeedStream 2602 with a valid IP address, subnet mask
and default gateway.
and default gateway.
•
Check that you have a valid network connection to the SpeedStream 2602 and that the
port you are using has not been disabled.
port you are using has not been disabled.
•
Check the network cabling between the management station and the SpeedStream
2602.
2602.
Forgot or lost the
password
password
•
Press the Reset button on the front panel (holding it down for at least five seconds) to
restore the factory defaults.
restore the factory defaults.