Billion Electric Company 7404V(G)PX Manuel D’Utilisation

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If your router is not functioning properly, please refer to the suggested solutions provided in this 

chapter. If your problems persist or the suggested solutions do not meet your needs, please kindly 

contact your service provider or Billion for support.

Check the connection between the router and the 

adapter. If the problem persists, most likely it is due 

to the malfunction of your hardware. Please contact 

your service provider or Billion for technical support.

Try the default username & password (Please refer 

to Chapter 3). If this fails, restore your router to its 

default setting by pressing the reset button for more 

than 6 seconds.

Make sure that the telephone cable is properly con-

nected between the ADSL port and the wall jack. The 

ADSL LED on the front panel should lit. Check that 

your VPI, VCI, encapsulation type and type of multi-

plexing settings are the same as those provided by 

your ISP. Reboot the router GE. If you still have prob-

lem, you may need to verify these settings with your 

ISP.

Make sure that all devices (e.g telephone, fax ma-

chine, analogue modems) that are connected to the 

telephone line as your router have a line filter con-

nected between them and the wall outlet (unless your 

are using a Central Splitter or Central Filter installed by 

a qualified and licensed electrician). Make sure that alll 

line filters are correctly installed as missing line filters 

or incorrect installation of line filters can cause ADSL 

connection problem, including frequent disconnec-

tions.