Q-Logic 3100 Manuel D’Utilisation

11–Troubleshooting Guidelines

Troubleshooting Tools

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The troubleshooting tools available in Windows Server are described in 

The troubleshooting tools available in Linux are described in 

systeminfo 

The systeminfo tool provides detailed information about the 

operating system version, CPU, system manufacturer and 
model, memory configuration, hot fixes, and network cards.

Device manager 

The device manager shows the hardware configured on the 
system.

Driver tab

The driver tab displays device status, QLogic adapter informa-
tion, debug counters for gathering support log details, diagnos-
tics test cases, statistics, driver version, and resources.

ipconfig The 

ipconfig tool shows IP network settings; it also releases 

and renews by adapter or connection.

%systemRoot%\
windows\inf\
QLsetup.log

This log contains messages from the installer program (MSI); 
these messages indicate if the installation was successful. 

Windows event log 

The Windows event log is the main source of information for 
device driver problems and events. The QLogic adapter’s 
device drivers indicate status by logging events in the system 
event log. 

nxdebug1

Linux script does not require the nx_nic driver to be loaded. This tool 

gathers information on the kernel, any GPL or nx_nic driver loaded, 

RPM packages, processor, memory, interrupts, PCI bus, dmesg (last 

50 messages), and network configuration.

nxdebug2

Linux script does require the nx_nic driver to be loaded. This tool 

gathers kernel configuration, nx_nic device stats, multicast settings, 
nx_nic driver messages from the /var/log/messages file, mod-
probe info, SLAB information, buddy information, I/O memory infor-

mation, sysctl information, the complete dmesg log, ethtool 

details on the nx_nic interface, and specific nx_nic status.