Canon WUX450 Manuel D’Utilisation

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Troubleshooting
282
■ You Cannot Operate the Remote Control
■ You Cannot Control Networked Multi-Projection
If the above causes cannot be identified, the projector may be damaged. 
Contact the Canon Customer Support Center as soon as possible.
Cause
Countermeasure
Batteries are not 
installed properly or they 
have run out.
Check whether batteries are installed correctly. If 
batteries are installed correctly, replace them with 
new batteries. (
You are operating the 
remote control from the 
outside of the remote 
control operating range.
Check whether you are operating the remote control 
within the remote control operating range of the main 
unit of the projector. (
)
There is an obstacle 
between the projector 
and the remote control.
Remove the obstacle between the infrared remote 
receiver of the main unit of the projector and the 
remote control or point the remote control in an 
obstacle-free path.
You are operating the 
remote control in an 
unsuitable operating 
environment.
Check whether the infrared remote receiver of the 
main unit of the projector is exposed to direct sunlight 
or strong light of lighting apparatus. (
)
The channel setting of 
the remote control does 
not match the setting of 
the projector.
Check whether the channel setting of the remote 
control has been changed. You can check the 
[Remote control channel] setting in the [System 
settings] menu. (
The key lock function is 
preventing operation of 
the remote control.
Check whether [Key lock] is enabled to disable the 
remote control operation.
In the [System settings] menu, set [Key lock] to [Off]. 
(
)
Cause
Countermeasure
The application cannot 
be installed.
Confirm that the monitor resolution is at least 
1024x768.
Check the system requirements (
).
Administrator privileges are required when installing NMPJ from the universal installer. 
The following message is displayed when you are logged in as a regular user: 
“Installation program of Network Multi Projection requires administrator privileges.”