Tally Genicom 5040 Manuel D’Utilisation

The inserted document is too thick. Use a document with the cor-
rect thickness. Refer to the section 

, page 85 

and the chapter 

The ribbon is used up or the ribbon cassette is not correctly fitted. 
Refer to the chapter 

The ribbon is damaged (e.g. frayed). Change the ribbon as 
described in the chapter 

Check whether the ribbon is damaged. To do so check the rib-
bon cassettes functionality by turning the green tension gear in 
direction of the arrow on the cassette; check if the ribbon itself 
is torn or has holes etc. If necessary replace the ribbon cas-
sette; see the chapter 

Check whether the print head is damaged. To do so print out a 
status page (see 

, page 53) and 

check if under the lines representing the software versions all 
24 lines are present. Every line represents one of the 24 nee-
dles of the print head. If not so, replace the print head; see the 
chapter 

, page 39.

Check that the interface plug is correctly connected to the com-
puter and to the printer. 

Check that the proper emulation and the correct character set 
(country, CG table or character set) is selected in the menu; 
see section 

page 61 and 

Check the length of the interface cable; see the chapter