Canon 820D Manuel D’Utilisation
An Error Message is Displayed on the Screen
167
Troubleshooting
■
Ensure that the printer port setting corresponds to the printer interface
connection.
connection.
Open the Printer Properties dialog box from the Start menu, and click the Details tab (or
Ports tab). If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ("n" represents
a number) is displayed, the USB port is selected.
Ports tab). If USBPRNnn (Canon S820D) or USBnnn (Canon S820D) ("n" represents
a number) is displayed, the USB port is selected.
➡
If the setting is incorrect, shut down Windows, turn off the printer and either connect the
printer to the interface selected in the printer driver, or install the correct printer driver
corresponding to the interface.
printer to the interface selected in the printer driver, or install the correct printer driver
corresponding to the interface.
■
There may be a problem in the printer driver. Uninstall the printer driver and
reinstall it.
reinstall it.
➡
Also refer to the procedure “Notes on Handling the USB Interface (for Windows Users)”
in the
in the
Quick Start Guide
.