Samsung ML-3312ND/XAA Manuel D’Utilisation

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Printing problems
108
6. Troubleshooting
The machine does not 
print.
The printer driver may be incorrectly 
installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is 
indicating a system error. Contact a service representative.
The document size is so big that the hard 
disk space of the computer is insufficient 
to access the print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes 
printing.
The machine selects 
print materials from 
the wrong paper 
source.
The paper option that was selected in the 
Printing Preferences may be incorrect.
For many software applications, the paper source selection is found under 
the Paper tab within the Printing Preferences. Select the correct paper 
source. See the printer driver help screen.
A print job is 
extremely slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality 
settings.
Half the page is blank. The page orientation setting may be 
incorrect.
Change the page orientation in your application. See the printer driver help 
screen.
The paper size and the paper size settings 
do not match.
Ensure that the paper size in the printer driver settings matches the paper 
in the tray.
Or, ensure that the paper size in the printer driver settings matches the 
paper selection in the software application settings you use.
Condition
Possible cause
Suggested solutions