Lexmark X646e Manuel D’Utilisation

Page de 148
Solving printing problems
126
Troubleshooting
Held jobs do not print.
A formatting error has 
occurred.
• Print the job. (Only part of the job may print.)
• Delete the job.
• Free up additional MFP memory by scrolling through the list of 
held jobs and deleting others you have sent to the MFP.
The MFP has insufficient 
memory.
The MFP has received 
invalid data.
Delete the job.
Job takes longer than 
expected to print.
The job is too complex.
Reduce the complexity of your print job by eliminating the number 
and size of fonts, the number and complexity of images, and the 
number of pages in the job.
Page Protect is set to 
On.
Set 
Page Protect
 to Off under Settings
Æ
 General Settings
Æ
 
Print Recovery.
For more information, see the 
Menus and Messages Guide
.
Job prints from the 
wrong tray or on the 
wrong paper or specialty 
media.
The control panel menu 
settings do not match the 
media loaded in the tray.
Make sure the Paper Size and Paper Type specified in the MFP 
driver match the paper size and type in the tray.
Incorrect characters 
print.
You are using an 
incompatible parallel 
cable.
If you are using a parallel interface, make sure you are using an 
IEEE 1284-compliant parallel cable. We recommend Lexmark part 
number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel 
port.
The MFP is in Hex Trace 
mode.
If 
Ready Hex
 appears on the display, you must exit Hex Trace 
mode before you can print your job. Turn the MFP off, wait 10 
seconds, and then turn the MFP back on to exit Hex Trace mode.
Tray linking does not 
work.
Tray linking is not 
configured properly.
• Make sure both the size and type of media are the same in both 
trays.
• Make sure the paper guides in the trays are set for the correct 
size media.
• Make sure the menu values for both size and type are set 
correctly in the Paper Menu.
• See 
, or see the 
Menus and Messages Guide
 for 
more information.
Large jobs do not collate. Collate is not set to On.
Set 
Collation
 to 
On
 in the 
Finishing Menu
 or through the MFP 
driver.
Note:
Setting 
Collation
 to 
Off
 in the driver overrides the setting in 
the 
Finishing Menu
.
See the 
Menus and Messages Guide
 for more information.
The job is too complex.
Reduce the complexity of the print job by eliminating the number 
and size of fonts, the number and complexity of images, and the 
number of pages in the job.
The MFP does not have 
enough memory.
Add MFP memory.
Unexpected page breaks 
occur.
The job has timed out.
Set 
Print Timeout
 to a higher value from the 
Setup Menu
.
See the 
Menus and Messages Guide
 for more information.
Symptom
Cause 
Solution