KYOCERA FS-820 Printer Manuel D’Utilisation
OPERATION GUIDE
23
7 Troubleshooting
General Guide
There are a number of printer problems which can be corrected by a user.
Use the table below to identify a problem and perform the corrective action.
Use the table below to identify a problem and perform the corrective action.
If the problem persists or cannot be corrected, please contact your Service
Technician.
Technician.
Symptom
Check Items
Corrective Action
The printer will not print from
the computer
the computer
Check the indicators
Using the information on page
2 check if an error has
occurred and clear the error.
2 check if an error has
occurred and clear the error.
Check if a status page can be
printed.
printed.
If the status page was printed
successfully, there may be a
problem with the connection to
the computer. Refer to page 9
and check the connection.
successfully, there may be a
problem with the connection to
the computer. Refer to page 9
and check the connection.
Turn the power switch Off (O)
and then On (|) again. Submit
the print job again.
and then On (|) again. Submit
the print job again.
Print quality is poor
Refer to page 24 for
information.
information.
Paper is jammed
Refer to page 24 for
information on jam clearance.
information on jam clearance.
The indicators are off and the
fan is not working
fan is not working
Check the power cable
Connect both ends of the
power cable securely. Try
replacing the power cable.
Refer to page 9 for information.
power cable securely. Try
replacing the power cable.
Refer to page 9 for information.
Check the power switch is in
the On (I) position.
the On (I) position.
Refer to page 10 for
information.
information.
The printer prints a status
page but data from the
computer is not being
printed
page but data from the
computer is not being
printed
Check program files and
application software
application software
Try printing another file or
using another print command.
If the problem occurs with a
specific file or application,
check the printer settings for
that application.
using another print command.
If the problem occurs with a
specific file or application,
check the printer settings for
that application.