KYOCERA FS-820 Printer Manuel D’Utilisation

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OPERATION GUIDE
23
7 Troubleshooting
General Guide
There are a number of printer problems which can be corrected by a user. 
Use the table below to identify a problem and perform the corrective action.
If the problem persists or cannot be corrected, please contact your Service 
Technician
.
Symptom
Check Items
Corrective Action
The printer will not print from 
the computer
Check the indicators
Using the information on page 
2
 check if an error has 
occurred and clear the error.
Check if a status page can be 
printed.
If the status page was printed 
successfully, there may be a 
problem with the connection to 
the computer. Refer to page 9 
and check the connection.
Check the indicators display in 
a recognised combination, 
refer to page 2 for further 
information.
Turn the power switch Off (O) 
and then On (|) again. Submit 
the print job again.
Print quality is poor
Refer to page 24 for 
information.
Paper is jammed
Refer to page 24 for 
information on jam clearance.
The indicators are off and the 
fan is not working
Check the power cable
Connect both ends of the 
power cable securely. Try 
replacing the power cable. 
Refer to page 9 for information.
Check the power switch is in 
the On (I) position.
Refer to page 10 for 
information.
The printer prints a status 
page but data from the 
computer is not being 
printed
Check program files and 
application software
Try printing another file or 
using another print command. 
If the problem occurs with a 
specific file or application, 
check the printer settings for 
that application.