HP (Hewlett-Packard) 510 Manuel D’Utilisation

support and warranty information

77

hp digital copier series

If a customer unit needs a minor part replacement and these parts can 

normally be replaced by the customer, the customer-replaceable 

components may be serviced through expedited part shipment. In this 

event, HP will prepay shipping charges, duty and taxes; provide telephone 

assistance on replacement of the component; and pay shipping charges, 

duty, and taxes for any part that HP asks to be returned.
The HP Customer Support Center may direct customers to designated 

authorized service providers who are certified by HP to service the HP 

product.

limited warranty statement

This section contains important warranty information for your HP Digital 

Copier and its parts and accessories. The warranties are as follows:
HP Digital Copier

Limited warranty

Two-Sided Printing Accessory

90 days

250-Sheet Plain Paper Tray

90 days

Automatic Document Feeder (ADF) 90 days

1

Hewlett-Packard (“HP”) warrants to the end-user customer 

(“Customer”) that the HP Digital Copier accessories specified above 

will be free from defects in materials and workmanship for the 

duration of the limited warranty, which begins on the date of 

purchase by the customer. Customer is responsible for maintaining 

proof of date of purchase.

2

For software products, HP’s limited warranty applies only a failure to 

execute programming instructions. HP does not warrant that the 

operation of any product will be uninterrupted or error free. 

3

HP’s limited warranty covers only those defects which arise as a result 

of normal use of the products, and does not apply to any:
– Improper or inadequate maintenance or modification;
– Operation outside the product’s specifications.

4

For HP printer products, the use of a non-HP ink cartridge or a refilled 

ink cartridge does not affect either the warranty to the customer or 

any HP support contract with the customer. However, if printer failure 

or damage is attributable to the use of a non-HP or refilled ink 

cartridge, HP will charge its standard time and materials charges to 

service the printer for the particular failure or damage.

5

If HP receives, during the applicable warranty period, notice of a 

defect in any software, media, or ink cartridge product which is 

covered by HP’s warranty, HP shall replace the defective product. If 

HP receives, during the applicable warranty period, notice of a 

defect in any hardware product which is covered by HP’s warranty, 

HP shall either repair or replace the defective product, at HP’s option.

GwenRG.book  Page 77  Thursday, January 31, 2002  5:20 PM