HP (Hewlett-Packard) 510 Manuel D’Utilisation

support services and warranty

80

hp digital copier series

using non-hp inkjet products
If a non-HP Inkjet product is found to be the direct cause of the printer failure 

or damage, HP will not cover the repair related to that non-HP product.

warranty upgrades

Upgrade your standard factory warranty to a total of three years with the 

HP SUPPORTPACK. Service coverage begins on product purchase date 

and the pack must be purchased within the first 180 days of product 

purchase. This program offers phone support from 6:00 A.M. to 

10:00 P.M. Mountain Standard Time (MST) Monday through Friday and 

9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical 

support call it is determined that you need a replacement product, then HP 

will ship you this product next business day free of charge. Available in 

U.S. only.
For more information, please call 1-888-999-4747 or visit the following 

HP website:

http://www.hp.com/go/hpsupportpack

limited global warranty statement for hp digital copier products

extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that 

each HP Digital Copier product (“Product”), including related software, if 

applicable, accessories, media, and supplies, shall be free from defects in 

material and workmanship for the duration, which duration begins on the 

date of purchase by the Customer.
For each hardware Product, the duration of HP’s limited warranty is one 

year for parts and one year for labor. For all other Products, the duration 

of HP’s limited warranty for both parts and labor is ninety days. 
For each software Product, HP’s limited warranty applies only to a failure 

to execute programming instructions. HP does not warrant that the 

operation of any Product shall be uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of 

normal use of a Product, and does not cover any other problems, including 

those which arise as a result of (a) improper maintenance or modification, 

(b) accessories, media, or supplies not provided or supported by HP, or (c) 

operation outside the Product’s specifications.
For any hardware Product, the use of a non-HP ink cartridge or a refilled 

ink cartridge does not affect either the warranty to the Customer or any HP 

support contract with the Customer. However, if Product failure or damage 

is attributable to the use of a non-HP or refilled ink cartridge, HP shall 

charge its standard labor and materials charges to service the Product for 

the failure or damage.

GwenRG.book  Page 80  Thursday, January 31, 2002  5:20 PM