Hitachi C9295A#B1H Manuel D’Utilisation

Solution: Clean the rollers.
Make sure you have the following materials available:

•

A lint-free cloth, or any soft material that will not come apart or leave fibers.

•

Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the ink cartridges).

Cause: The rollers were dirty and needed to be cleaned.

If this did not solve the issue, try the next solution.

Solution: Check for paper debris in the front of the device. Remove any debris you
find.

CAUTION: Trying to clear a paper jam from the front of the device can damage
the print mechanism. Always access and clear paper jams through the rear access
panel or duplexer.

Cause: Paper debris may be present, but not detected by the sensor.

Solution: If you have completed all of the steps provided in the previous solutions,
contact HP support for service.
Go to: 

.

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: Your product needs servicing.

Try the following solutions if the text in your printouts is not sharp and the edges are rough.

NOTE: For this issue, there is not a problem with your ink supplies. Therefore,
replacing the ink cartridges or printhead is not necessary.

•

•

•

•

Solution: If the black cartridge is new, allow time for automatic servicing to clear
up the problem. Black print quality should start to improve in a few hours. If you do

Chapter 5

94

Maintain and troubleshoot