Zebra Technologies 3ULQWHUV Manuel D’Utilisation

130

 Zebra 

XiIIIPlus Users Guide

Troubleshooting

A label format was sent to the printer but not recognized. The DATA light does not 
flash.

A label format was sent to the printer. Several labels print, then the printer skips, 
misplaces, misses, or distorts the image on the label.

The communication parameters are 
incorrect.

‡Check the printer driver or software 

communications settings (if applicable).

‡If you are using serial communication, 

check the serial port setting in the front 
panel menu. See 

‡Make sure you are using the correct 

communication cable. See 

 for the requirements.

‡Using the front panel controls, check the 

protocol setting. It should be set to 

121(. 

See 

‡If a driver is used, check the driver 

communication settings for your 
connection.

The host is set to EPP parallel 
communications.

‡Change the settings on the computer host 

to standard parallel communications.

The serial communication settings are 
incorrect.

‡Ensure that the flow control settings 

match.

‡Check the communication cable length. 

See 

requirements.

‡Check the printer driver or software 

communications settings (if applicable).