Lenovo 6431 Manuel D’Utilisation
Serial-device
problems
For
more
information
about
the
serial
port,
see
the
Hardware
Maintenance
Manual.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Hardware
Maintenance
Manual
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
number
of
serial
ports
that
are
identified
by
the
operating
system
is
less
than
the
number
of
installed
serial
ports.
1.
Make
sure
that:
v
Each
port
is
assigned
a
unique
address
in
the
Configuration/Setup
Utility
program
and
none
of
the
serial
ports
is
disabled.
v
The
serial-port
adapter
(if
one
is
installed)
is
seated
correctly.
2.
Reseat
the
serial-port
adapter.
3.
Replace
the
serial-port
adapter.
4.
(Trained
service
technician
only)
System
board
A
serial
device
does
not
work.
1.
Make
sure
that:
v
The
device
is
compatible
with
the
server.
v
The
serial
port
is
enabled
and
is
assigned
a
unique
address.
v
The
device
is
connected
to
the
correct
connector.
(For
connector
locations,
see
“Internal
connectors,
LEDs,
and
jumpers”
in
the
User
Guide
on
the
ThinkServer
Documentation
DVD.)
2.
Reseat
the
following
components:
a.
Failing
serial
device
b.
Serial
cable
c.
Remote
Supervisor
Adapter
II
SlimLine
(if
one
is
present)
3.
Replace
the
following
components
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time:
a.
Failing
serial
device
b.
Serial
cable
c.
Remote
Supervisor
Adapter
II
SlimLine
(if
one
is
present)
d.
(Trained
service
technician
only)
System
board
EasyStartup
problems
Table
12.
ThinkServer
EasyStartup
DVD
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
Column
until
the
problem
is
resolved.
v
See
the
Hardware
Maintenance
Manual
to
determine
which
components
are
customer
replaceable
units
(CRU’s)
and
which
fields
are
field
replacable
units
(FRUs).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
The
ThinkServer
EasyStartup
DVD
will
not
start.
v
Make
sure
that
the
server
supports
the
EasyStartup
program
and
has
a
startable
(bootable)
CD
or
DVD
drive.
v
If
the
startup
(boot)
sequence
settings
have
been
changed,
make
sure
that
the
CD
or
DVD
drive
is
first
in
the
startup
sequence.
v
If
more
than
one
CD
or
DVD
drive
is
installed,
make
sure
that
only
one
drive
is
set
as
the
primary
drive.
Start
the
CD
from
the
primary
drive.
72
ThinkServer
TS100
Types
6431,
6432,
6433,
6434:
Installation
Guide