Lenovo 7571 Manuel D’Utilisation
Chapter
7.
Symptom-to-FRU
index
The
Symptom-to-FRU
index
lists
error
symptoms
and
possible
causes.
The
most
likely
cause
is
listed
first.
Always
begin
with
the
You
can
use
this
index
to
help
you
decide
which
FRUs
are
needed
when
servicing
a
computer.
If
you
are
unable
to
correct
the
problem
using
this
index,
go
to
Notes:
1.
If
you
have
both
an
error
message
and
an
incorrect
audio
response,
diagnose
the
error
message
first.
2.
If
you
cannot
run
the
diagnostic
tests
or
you
get
a
diagnostic
error
code
when
running
a
test,
but
did
receive
a
POST
error
message,
diagnose
the
POST
error
message
first.
3.
If
you
did
not
receive
any
error
message,
look
for
a
description
of
your
error
symptoms
in
the
first
part
of
this
index.
4.
For
computer
models
that
do
not
have
an
internal
hard
disk
drive
and
use
a
remote
hard
disk
drive
accessed
through
the
SMC
-
Storage
Array:
v
You
might
receive
the
error
message
“No
operating
system
found.
Press
F1
to
repeat
boot
sequence.”
In
this
case,
press
Ctrl+Alt+Delete
instead
of
F1
to
establish
a
connection
to
the
storage
area
network
where
your
operating
system
is
stored.
Verify
that
the
user
name
is
not
logged
on
in
another
location.
v
If
the
SMC
login
prompt
disappears
before
you
log
in
and
then
a
black
screen
displays,
contact
the
administrator.
Hard
disk
drive
boot
error
A
hard
disk
drive
boot
error
(error
codes
1962
and
I999030X)
can
have
the
following
causes.
Note:
For
computer
models
that
do
not
have
an
internal
hard
disk
drive
and
use
a
remote
hard
disk
drive
accessed
through
the
SMC
-
Storage
Array,
contact
the
network
or
storage
administrator.
Error
FRU/Action
The
start-up
drive
is
not
in
the
boot
sequence
in
configuration.
Check
the
configuration
and
ensure
the
start-up
drive
is
in
the
boot
sequence.
No
operating
system
installed
on
the
boot
drive.
Install
an
operating
system
on
the
boot
drive.
The
boot
sector
on
the
start-up
drive
is
corrupted.
The
drive
must
be
formatted,
do
the
following:
1.
Attempt
to
back-up
the
data
on
the
failing
hard
disk
drive.
2.
Using
the
operating
systems
programs,
format
the
hard
disk
drive.
The
drive
is
defective.
Replace
the
hard
disk
drive.
©
Copyright
Lenovo
2008,
2009
53