Toshiba A500D/PRO A500DPRO A500D Manuel D’Utilisation

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2 Troubleshooting Procedures 
 
 
                                                                                                            
Satellite A500D/Satellite A505D/Satellite A507D/Satellite Pro Series Maintenance Manual
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P200D Series  Maintenance Manual module bays can accommodate the following optical 
drives: 
DVD SuperMulti supporting +-R Double Rayer 
 
Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and 
continue with the other procedures as required. 
 
Procedure 1:  Audio CD test 
Procedure 2:  Drive cleaning check 
Procedure 3:  Software check 
Procedure 4:  Connection and replacement check 
 
Procedure 1 
Audio CD check 
First, insert an audio CD into the CD/DVD drive. Use windows application to check device 
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the 
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not 
light when the disc is played and the drive gives no response, go straight to Procedure 3. 
Procedure 2 
Drive cleaning check 
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning 
product instructions. If the problem persists, go to Procedure 3. 
Procedure 3 
Software check 
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.