Hand Held Products 7200/UG Manuel D’Utilisation

C H A P T E R 1 0 T R O U B L E S H O O T I N G A N D W A R R A N T Y
I N F O R M A T I O N F O R D O L P H I N 7 2 0 0 T E R M I N A L

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What’s Not Covered By The Warranty

This Warranty does not cover software, or damage to the product caused by

modification, alteration, misapplication, misuse of, or physical abuse to the product; or

damage due to repair or service to the product by anyone other than an Authorized

HHP Service Center. This Warranty also excludes any damage to the product caused

by circumstances outside of HHP’s control, such as, but not limited to, lightning or

fluctuation in electrical power.

How Problems Should Be Handled

Should the Dolphin terminal or HomeBase prove to be defective within the warranty

period, return the product, as described in the RMA procedures below, and we will, at

our option, repair or replace the product, to whatever extent HHP deems necessary to

restore the product to proper operating condition, without any charge to you.

Return Information

If you purchased the product from an Authorized Hand Held Products Reseller,

contact the Reseller with the unit’s serial number. Your Reseller will contact Hand

Held, on your behalf, to arrange for the unit to be serviced.

If you purchased the product directly from Hand Held, or have been instructed by

your Reseller to contact Hand Held directly, call the Customer Services Department in

your area to request a Repair Maintenance Authorization (RMA) number. Note: An

RMA number is not needed for service at the Europe, the Middle East, Africa or United Kingdom

repair facilities.

North and South America, Asia, Pacific Rim:

(TEL)+1-(704)-537-1444

(FAX)+1-(704)-566-9904

Europe, Middle East and Africa:

(TEL)+ 31-40 24 24 486

(FAX)+ 31-40 24 25 672

The United Kingdom :

(TEL)+44 (0) 1925 240055

(FAX)+44 (0) 1925 631280

You must have an RMA number to receive service from the repair facility for North

and South America, Asia and the Pacific Rim. Failure to obtain an RMA number

before shipping your product to this repair facility may result in the product being

returned without being serviced. RMA numbers are valid for 30 days within the

United States and 60 days Internationally.

N O T E

You must have an

RMA number to

receive service on

your product at

the repair facility

for North and

South, Asia and

the Pacific Rim.