Polycom 3725-24004-001/A Manuel D’Utilisation

3 - 1

Maintenance and Troubleshooting

This chapter contains maintenance information for your Polycom PowerCam 

Presenter, including how and when to charge the locator pack batteries, how 

to upgrade the software, and what the automatic camera tracking 

specifications are. 
This chapter also presents problems, likely causes, and corrective actions for 

the system. If you have referred to this documentation and you still are unable 

to resolve your issue, contact Polycom Technical Support. The last section of 

this chapter tells you how to do so.

This section describes how and when to charge the locator pack batteries, 

provides software upgrade instructions, and lists the automatic camera 

tracking specifications.

Before using the locator pack, you must charge the battery pack inside the 

locator for three hours. Whenever you charge the locator batteries, you must 

power off the locator pack.
For your convenience, you do not have to remove the battery pack from the 

locator pack to charge it. Simply do the following:

Power off the locator pack.

Connect the locator pack AC power charger and cord to each other.

Connect the AC power charger to the locator pack.

Connect the power cord to a wall outlet (100 to 240 VAC). 

Battery safety is important. Please read and understand the safety 
precautions for lithium ion battery packs on page 

 before using or handling the locator pack batteries.