Polycom 3725-24004-001/A Manuel D’Utilisation

Page de 52
 Maintenance and Troubleshooting
3 - 9
Contacting Technical Support
To contact Polycom Technical Support, go to 
You can enter information about your system and ask a question or describe 
your problem.
The VSX system 
Automatic Camera 
Tracking and 
Automatic Camera 
Tracking to Presets 
features do not work 
consistently or 
correctly
The VSX system Automatic 
Camera Tracking and 
Automatic Camera Tracking 
to Presets features do not 
work when the PowerCam 
Presenter automatic camera 
tracking feature is enabled.
Disable Automatic Camera Tracking and Automatic 
Camera Tracking to Presets on the VSX whenever you 
use automatic camera tracking on the PowerCam 
Presenter.
Symptom
Problem
Corrective Action