DISH Network DP21 Manuel D’Utilisation
17
Accessory Warranty
An accessory is any DISH Network branded equipment, displaying the DISH
Network logo, excluding the receiver, Smart Card, cables and hookups, and non-
mechanical components. A one-year warranty becomes effective upon the
activation of the DISH system or date of purchase, if bought separately. A proof
of purchase is required to verify the purchase date. If an accessory has an expired
warranty, no exchange will be issued. You may purchase replacement accessories
from DISH Network or your local retailer.
Network logo, excluding the receiver, Smart Card, cables and hookups, and non-
mechanical components. A one-year warranty becomes effective upon the
activation of the DISH system or date of purchase, if bought separately. A proof
of purchase is required to verify the purchase date. If an accessory has an expired
warranty, no exchange will be issued. You may purchase replacement accessories
from DISH Network or your local retailer.
If You Need Help
Review this Guide.
Call the DISH Network
™
Service Center at 1-800-333-DISH (3474). Have the
date of purchase and your customer account number ready.
A Representative will assist you. The Representative will try to troubleshoot any
problem you may be having. He or she also will check whether the switch is
covered under this warranty.
problem you may be having. He or she also will check whether the switch is
covered under this warranty.
If the Representative finds that you should return the switch, you will get a
telephone number to call for a Return Authorization (RA) number. Before
shipping any equipment to us, you must get a Return Authorization number from
the Service Center.
telephone number to call for a Return Authorization (RA) number. Before
shipping any equipment to us, you must get a Return Authorization number from
the Service Center.
You must package returned equipment properly. Follow the instructions that the
Representative gives you. Write the RA number in large, clearly visible characters
on the outside of the shipping box used to return the equipment. To avoid
confusion and misunderstandings, we will return shipments without an RA
number clearly visible on the outside of the box to you at your expense.
Representative gives you. Write the RA number in large, clearly visible characters
on the outside of the shipping box used to return the equipment. To avoid
confusion and misunderstandings, we will return shipments without an RA
number clearly visible on the outside of the box to you at your expense.
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