Avaya NN44400-710 Manuel D’Utilisation
NN44400-710 Contact Center Performance Management
12 November 2010
115
Statistics configuration
The Report Creation Wizard includes a number of formulas that you can use when you
create reports. In addition, you can define custom formulas. After you define a formula,
you can use it in multiple reports.
create reports. In addition, you can define custom formulas. After you define a formula,
you can use it in multiple reports.
Prerequisites to statistics configuration
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Ensure that you are familiar with Formula Editor.
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